Shipping policy

Last updated:

Where we ship

We ship to street addresses in the 48 contiguous United States and Washington, D.C. We can't ship to P.O. boxes, APO/FPO/DPO military addresses, Alaska, Hawaii, Puerto Rico or other US territories, or outside the United States. If an order is placed to an address we can't ship to, we'll cancel it and refund you in full within 4 business days.

Cost

Standard shipping is free on every order. There are no extra fees at checkout.

How long it takes

• Processing: orders leave our partner warehouse in the United States within business days.
• Delivery: once shipped, delivery usually takes business days.
• In total: most orders arrive within business days of purchase.

Business days are Monday to Friday, excluding US federal holidays. During the holiday season and severe weather, carriers can take longer.

Tracking

When your order ships, we email the tracking number to the address you used at checkout. Please check your spam folder too. If you haven't received it within 4 business days of your purchase, write to .

Delays

If we can't ship your order within the processing time above, we'll email you before that time ends with a new estimate and the option to cancel for a full refund.

Address changes

Please double-check your address at checkout. If you need to change it, email us right away: we can update it only before the order ships.

Lost or damaged packages

If tracking shows your package as delivered but you can't find it, please check around your door and with neighbors, and wait one business day, since carriers sometimes mark packages delivered early. If it still hasn't turned up, contact us within 7 days of the delivery date and we'll send a replacement or a full refund.

If your package arrives damaged, email us a photo within 7 days of delivery and we'll send a replacement or a full refund.